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🔐 Privacy Policy
Your Data, Your Trust, Our Commitment
Founded by Muhammad Hurres Khan | Managed by Rizwana Shakeel
📋Introduction
At Artwana, founded by Muhammad Hurres Khan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our premium handcrafted resin art pieces.
By using our website and services, you agree to the collection and use of information in accordance with this policy. We are committed to transparency and compliance with applicable data protection laws.
📊Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order.
- Payment Information: Credit card details or payment method information (processed securely through our payment providers).
- Order Information: Details about products purchased, order history, and preferences.
- Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.
- Communication Data: Messages, inquiries, and feedback you send to us through email, contact forms, or social media.
- Marketing Preferences: Your consent to receive promotional emails, newsletters, and special offers.
🎯How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, arrange delivery, and provide customer support.
- Payment Processing: To securely process payments and prevent fraudulent transactions.
- Communication: To send order confirmations, shipping updates, and respond to your inquiries.
- Personalization: To customize your shopping experience and recommend products based on your preferences.
- Marketing: To send promotional emails, newsletters, and special offers (only with your consent).
- Analytics: To understand how customers use our website and improve our services.
🔄Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party services (payment processors, shipping companies, email providers) who assist in operating our business.
- Legal Requirements: When required by law, court order, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Fraud Prevention: To protect against fraudulent transactions and ensure the security of our platform.
🍪Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience:
Required for website functionality, shopping cart, and checkout process.
Help us understand how visitors interact with our website to improve user experience.
Used to deliver personalized ads and track campaign effectiveness (with your consent).
⚖️Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link.
- Data Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent for data processing where consent was the legal basis.
📞Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: team@artwana.store (Managed by Rizwana Shakeel)
WhatsApp: +92 342 2398672
Website: www.artwana.store
Response Time: Within 48 hours
Your Privacy Matters
We are committed to protecting your personal information and maintaining your trust.
Shop with confidence knowing your data is secure.
